Feedback survey

Excellent: found all the information I needed, easy navigation and booking form was user friendly.

Average: good although needed to search for information and had to call office for more information

Poor: found errors and very difficult to navigate. Had to call office for all the information I needed.

Excellent: staff extremely helpful, new all the answers to my questions and was very friendly.

Average: did his/her job only. Wasn’t interested in helping.

Poor: rude on the phone, was not helpful.

Excellent: airport pick up on time, staff friendly, vehicle clean and service counter very helpful and explained all I needed to know.

Average: airport pick up slightly delayed, staff only did their job, vehicle was clean and service counter not very helpful.

Poor: airport pick up late, vehicle not cleaned, staff not friendly, service counter had no service or helpfulness.

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